Returns & Refund Policy

Store Orders (Apparel)

Return Window

You may return unused, unworn items with original tags within 7 days of delivery.

How to Initiate a Return

1. Contact us at paperandbeyond23@gmail.com with your order number
2. We will confirm eligibility and share return shipping instructions
3. Ship the item back in its original packaging

Refund Process

• Refunds are processed within 5–7 business days after we receive the returned item
• Refunds are credited to the original payment method via Razorpay
• Shipping charges are non-refundable unless the return is due to a defect or error on our part

Non-Returnable Items

• Items that have been worn, washed, or altered
• Items without original tags and packaging
• Items returned after the 7-day window

Exchanges

We currently offer exchanges for size-related issues. Contact us within 7 days of delivery and we will arrange a replacement subject to availability.

Print Orders

Due to the custom nature of print orders:

• Print orders cannot be returned once production has begun
• If there is a quality defect or error on our part, we will reprint or refund at no extra cost
• Please review all proofs carefully before approving production

Damaged or Defective Items

If you receive a damaged or defective product, contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.

Contact

For return or refund queries:
Email: paperandbeyond23@gmail.com
Phone: +91 8796373747
WhatsApp: +91 8796373747